Access for people with disabilities
The Alte Oper Frankfurt wants to make it as easy as possible for everyone to visit its premises.
Wheelchair spaces
Wheelchair spaces in all halls, 12 wheelchair spaces in the Great Hall for events at the Alte Oper
Accompanying places
Additional places for accompanying persons at special conditions
Access
Access via ramp on the left side of the building.
Special parking spaces
4 public disabled parking spaces on the left-hand side of the building.
Elevators
All rooms are generally accessible via spacious elevators. Certain barrier-free seats are available in all rooms.
Tactile labeling
The elevator controls are also easy to read for people with visual impairments.
Hearing aids
Inductive hearing aid in the Great Hall for the hearing impaired.
Helpfulness
Our hostesses are always available to help you with questions and problems.
Access with Eurokey
Your Euro key gives you access to the disabled toilets. The hostesses at the information counter will be happy to tell you where Euro keys are deposited in the building.
Details
Access and disabled parking spaces
You can move around the entire building independently without barriers. Within the halls, you can reach your seat for guests with restricted mobility without any obstacles. There are four public disabled parking spaces on the left-hand side of the building at the cab rank in the Bockenheimer Anlage, where there is also a ramp (9.5 m, 80 cm difference in height), which you can use to get into the building comfortably in a wheelchair.
If you park your car in the Alte Oper multi-storey parking lot, an elevator will take you into the building. This option is only available in connection with events taking place at the Alte Oper Frankfurt and for visits to the Opéra restaurant. Wheelchair users arriving via Opernplatz can access the building via the ramp on the left-hand side of the building. Generous elevators take you to the Great Hall and our foyers.
You can access the gallery of the Mozart Hall via our barrier-free entrance on the left-hand side. Designated barrier-free seats are available in all halls.
Wheelchair spaces, rollators, walking aids
In the Great Hall, the seats in the stalls up to row 21 or 25 (depending on the seating arrangement) are completely accessible without steps.
In the Mozart Saal, the regular seats in the gallery are accessible with a few steps.
For the inclusion of people with reduced mobility, the Alte Oper Frankfurt has reserved 12 wheelchair spaces in the Great Hall and two spaces in the Mozart Saal exclusively for wheelchair users at its own events. Please ask at the advance booking office, at the box office or by telephone for the corresponding seats.
If you book online, please note the markings on the seating plan (Großer Saal: rows 20 and 21 or rows 24 and 25 depending on the seating arrangement, Mozart Saal: gallery on the left). Due to the evacuation concept, we are unable to provide you with any other seats. We therefore ask you not to take any other seats.
Inductive system
People with hearing impairments can use an inductive hearing system (infrared system) in the Great Hall.
Reduction
Severely disabled people receive tickets at half price in regular advance sales on presentation of the relevant ID (from GdB 80). If the ID shows a "B" for the necessary accompanying person, the accompanying person receives the same discount.
If you need help in the house, please do not hesitate to contact us. Our hosts and hostesses are always available to help you with questions and problems.
